How can I edit my profile information?

Once you have entered the application, you can go to the Locker Room and update your profile information by clicking the Update Profile button towards the bottom of the screen.

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• How do I delete my account and information?

  We are sorry to see you go! To delete your account please complete the form below.

• How can I change my bike equipment in the app?

  If you’re looking to change your bicycle gear first you’ll need to go to the Locker. This can be located towards the bottom left of the Home screen. Then click on the bicycle icon- and voila! You can edit your bike equipment and gear. 

• How can I choose a route with a different difficulty?

  On the Map screen, routes can be selected in the vertical menu on the right. Each route has a different name with two kinds of information : Elevation (mountain icon) and Distance (checkered flag icon).

• How will you use my data?

  Data gathered from Vingo is only used for internal company use! Your participation and feedback only help us improve the experience, and is not shared with any third parties.  For more information, please visit our Privacy Policy.

• Does Vingo work on a regular indoor bike?

  Yes. You will need a cadence sensor and an ANT+ dongle to plug to your computer. Please visit our main Setup page for more information on complete set up for your computer.