I have questions. How do I contact Support?
We're here to take care of you! If you need help, have questions, or just want to inquire about upcoming features, reach out to us! You can do this two ways.
From there you can click on ADD TICKET and send us a ticket, keep track of your submitted issues, etc...
2. Email us:
If you would like to email us without creating an online account, you can contact the Vingo Support Team at Support@Vingo.fit
We will get to your email as quick as possible. Most emails are answered within 24-48 hours, weekends excluded.
How does Vingo store my private data?
We value your privacy and protection! Any data you share with Vingo will not be shared with third-party companies. We want to assure you that we take all measures to protect your information. If you have any questions regarding this, please feel ...
If you have forgotten your password, no problem. Please use the 'Forgot Password' option when signing into the Vingo app. The application will prompt you to enter in your email and send you a password reset link. There you can reset your password ...
We want all of our Vingo members to feel safe, respected, and welcomed when using our fitness application. We do not tolerate abuse and want to keep negative interactions out of Vingo. All members should be sure to refer to our Guidelines ...
Apple Watch Set Up
Connect your iPhone to your Apple Watch You can now connect Vingo to your Apple Watch! If your watch is currently paired to your iPhone, and you have your Automatic App Install toggle active (Settings > General), Vingo Companion would have ...
Vingo Supported Devices- iOS
Vingo has done extensive testing on certain bike and treadmill sensors. We are always striving to have our app work for as many sensors as we can. Here are some of the bike and treadmill sensors that we have verified for Vingo on your iPhone or iPad ...